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DTSTART;TZID=America/Chicago:20260911T110000
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UID:20220-1789124400-1789128000@nevadaemployers.org
SUMMARY:PREVENTING WORKPLACE HARASSMENT (WEBINAR)
DESCRIPTION:Preventing workplace harassment is the responsibility of all employees — from top leadership to front line employees. Inappropriate behavior and abusive conduct affect not only the employee but the organization as a whole. Workplace harassment leads to low morale\, high turnover\, and a workplace culture that no one wants to be a part of. Increased awareness is the first step in curtailing bad behaviors and preventing harassment in the workplace. \n \nIn this training\, we will cover all forms of illegal workplace harassment\, including sexual harassment\, and each employee’s role in maintaining a workplace free from unlawful harassment. \n\nDate: Wednesday\, August 5\, 2026\nTime: 10:00am-11:00am\nPresenter: Audra L. Parton\, J.D.\nCost: FREE (members) / $149 (non-members)\nREGISTER HERE →
URL:https://nevadaemployers.org/event/preventing-workplace-harassment-webinar-3/
CATEGORIES:NAE Webinars
ATTACH;FMTTYPE=image/jpeg:https://nevadaemployers.org/wp-content/uploads/2026/06/PREVENTING-WORKPLACE-HARASSMENT-WEBINAR.jpg
ORGANIZER;CN="Nevada Association of Employers":MAILTO:info@nevadaemployers.org
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UID:21007-1789124400-1789128000@nevadaemployers.org
SUMMARY:WHY CUSTOMERS GET MAD-AND HOW TO HANDLE IT LIKE AN EXPERT (WEBINAR)
DESCRIPTION:This interactive virtual training takes participants beneath the visible behavior of difficult customer interactions. Participants will explore why customers become emotionally reactive\, why employees become triggered\, and how both sides of the conversation influence what happens next. \n  \n \nThe session moves beyond traditional customer service scripts. Participants will learn practical frameworks for recognizing emotional patterns\, managing their own state\, communicating with greater clarity\, and leading challenging conversations toward an appropriate next step. \nParticipants will take part in guided reflection\, breakout-room discussions\, and realistic practice scenarios. The concepts apply across industries\, including retail\, healthcare\, hospitality\, professional services\, construction\, government\, manufacturing\, financial services\, insurance\, restaurants\, and nonprofit organizations. \nWho Should Attend? \nThis training is designed for: \n\nBusiness owners\nExecutives\nManagers and Supervisors\nHuman Resources Professionals\nCustomer Service teams\nSales professionals\nFrontline employees\nAdministrative staff\nAnyone who interacts with customers\, clients\, patients\, vendors\, or members of the public\n\n\nDate: Friday\, September 11\, 2026\nTime: 9:00am – 10:00am\nPresenter: Mike Lofton\nPrice: $99 (members) / $199 (non-members) \nREGISTER HERE →\n\n 
URL:https://nevadaemployers.org/event/why-customers-get-mad-and-how-to-handle-it-like-an-expert-webinar/
CATEGORIES:NAE Webinars
ATTACH;FMTTYPE=image/png:https://nevadaemployers.org/wp-content/uploads/2026/08/Customers-in-line.png
ORGANIZER;CN="Nevada Association of Employers":MAILTO:info@nevadaemployers.org
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